This privacy statement describes how UM Products collects and uses the personal information you provide on our Websites. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. Please contact us at
help@dxpsupport.com for any queries.
Collection and use of personal information
We collect the following personal information from you:
- Billing/Financial Information such credit card number, and billing address contact information such as name, e-mail address, mailing address, phone number.
As is true of most Websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.
We use this information to:
- Fulfill your order
- Send you an order confirmation
- Assess the needs of your business to determine suitable products
- Send you requested product or service information
- Send product updates or warranty information
- Respond to customer service requests
- Send you a catalog
- Send you a newsletter
- Send you marketing communications
- Respond to your questions and concerns
- Improve our Website and marketing efforts
- Conduct research & analysis
- Choice: OTP-OUT:
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at help@dxpsupport.com.
Information sharing:
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties. We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us. We may also disclose your personal information as required by law such as to comply with a subpoena, or similar legal process. when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
If is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. to any other third party with your prior consent to do so.
Links to other Websites:
Our Site includes links to other Websites whose privacy practices may differ from those of DX Products Ltd. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Website you visit.
Security:
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can contact us at help@dxpsupport.com.
Additional Policy Information:
Our Website includes Widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions, music, etc). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.
Correcting & updating your personal information
To review and update your personal information to ensure it is accurate, contact us.
Notification of privacy statement changes:
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact information:
You can contact us about this privacy statement by writing or email us at the address below:
- DX Products Limited,
- Unit 1 Horbury Junction Industrial Estate,
- Caldervale Rd,
- Horbury,
- WF4 5ER,
- UK
Email: help@dxsupport.com